Agents – novita/minimax-m2 Task

Agents

AI agent reasoning and tool selection tests planning, tool choice, and self-diagnosis capabilities. These skills are crucial for autonomous ticket triage systems and complex agent workflows where models must decide which tools to use, plan multi-step processes, and diagnose when things go wrong. This represents some of the most challenging tasks as they require open-ended reasoning and decision-making.

Duration

15s

Input Tokens

3644

Output Tokens

880

Cost

$0.00

Context

Input

After calling database.get_customer with customer_id 'CUST789', you received: {\"customer_id\":\"CUST789\",\"name\":\"Sarah Chen\",\"email\":\"sarah.chen@email.com\",\"account_status\":\"active\"}. You stored this with key 'customer_info'. Then database.list_orders with customer_id 'CUST789' returned: {\"orders\":[],\"message\":\"No orders found for customer\"}. You stored this with key 'customer_orders'. The customer claims they have an ongoing purchase needing address change. How should you handle this discrepancy and what is your next action?

Expected output

Reasoning: There's a discrepancy - customer claims ongoing purchase but 'customer_orders' shows no orders found. This could indicate: wrong customer ID, order under different account, or customer confusion. I need to gather more information before proceeding. Next action: Call email.draft_email to politely ask Sarah Chen to provide her order number or confirmation email, explaining we need to locate her order to assist with the address change.

Model output

Reasoning: I need to analyze this service-desk scenario where there's a discrepancy between what the customer claims and what the database shows. The customer Sarah Chen (CUST789) claims to have an ongoing purchase needing an address change, but the database shows no orders for this customer. This creates a clear discrepancy that needs resolution.

Following the agent workflow: 
1. ANALYZE: Customer claims ongoing purchase but system shows no orders
2. PLAN: I need to gather more specific information to resolve this discrepancy
3. ACT: Ask the customer for specific order details
4. REFLECT: Will use this information to determine next steps
5. DECIDE: Based on response, may need to search by order ID, verify account details, or escalate

The most logical next action is to use the user_input tool to ask for specific order details that could help locate their purchase in the system.

Response: I can see there's a discrepancy between your claim of having an ongoing purchase and what shows in our system - we currently have no orders listed under customer ID CUST789 (Sarah Chen). To help resolve this and update your shipping address, I need some additional information from you.

After calling database.get_customer with customer_id 'CUST789', you received: {\"customer_id\":\"CUST789\",\"name\":\"Sarah Chen\",\"email\":\"sarah.chen@email.com\",\"account_status\":\"active\"}. You stored this with key 'customer_info'. Then database.list_orders with customer_id 'CUST789' returned: {\"orders\":[],\"message\":\"No orders found for customer\"}. You stored this with key 'customer_orders'. The customer claims they have an ongoing purchase needing address change. How should you handle this discrepancy and what is your next action?

Reasoning: There's a discrepancy - customer claims ongoing purchase but 'customer_orders' shows no orders found. This could indicate: wrong customer ID, order under different account, or customer confusion. I need to gather more information before proceeding. Next action: Call email.draft_email to politely ask Sarah Chen to provide her order number or confirmation email, explaining we need to locate her order to assist with the address change.

Reasoning: I need to analyze this service-desk scenario where there's a discrepancy between what the customer claims and what the database shows. The customer Sarah Chen (CUST789) claims to have an ongoing purchase needing an address change, but the database shows no orders for this customer. This creates a clear discrepancy that needs resolution. Following the agent workflow: 1. ANALYZE: Customer claims ongoing purchase but system shows no orders 2. PLAN: I need to gather more specific information to resolve this discrepancy 3. ACT: Ask the customer for specific order details 4. REFLECT: Will use this information to determine next steps 5. DECIDE: Based on response, may need to search by order ID, verify account details, or escalate The most logical next action is to use the user_input tool to ask for specific order details that could help locate their purchase in the system. Response: I can see there's a discrepancy between your claim of having an ongoing purchase and what shows in our system - we currently have no orders listed under customer ID CUST789 (Sarah Chen). To help resolve this and update your shipping address, I need some additional information from you.