Agents – moonshot/kimi-k2-thinking-turbo Task

Agents

AI agent reasoning and tool selection tests planning, tool choice, and self-diagnosis capabilities. These skills are crucial for autonomous ticket triage systems and complex agent workflows where models must decide which tools to use, plan multi-step processes, and diagnose when things go wrong. This represents some of the most challenging tasks as they require open-ended reasoning and decision-making.

Duration

33s

Input Tokens

3627

Output Tokens

2664

Cost

$0.00

Context

Input

After calling database.get_customer with customer_id 'CUST789', you received: {\"customer_id\":\"CUST789\",\"name\":\"Sarah Chen\",\"email\":\"sarah.chen@email.com\",\"account_status\":\"active\"}. You stored this with key 'customer_info'. Then database.list_orders with customer_id 'CUST789' returned: {\"orders\":[],\"message\":\"No orders found for customer\"}. You stored this with key 'customer_orders'. The customer claims they have an ongoing purchase needing address change. How should you handle this discrepancy and what is your next action?

Expected output

Reasoning: There's a discrepancy - customer claims ongoing purchase but 'customer_orders' shows no orders found. This could indicate: wrong customer ID, order under different account, or customer confusion. I need to gather more information before proceeding. Next action: Call email.draft_email to politely ask Sarah Chen to provide her order number or confirmation email, explaining we need to locate her order to assist with the address change.

Model output

Reasoning: There is a clear discrepancy: customer CUST789 (Sarah Chen) claims to have an ongoing purchase requiring an address change, but database.list_orders returned an empty array with message 'No orders found for customer'. This could be due to (1) order under a different customer ID/email, (2) a very recent order not yet propagated in the system, (3) customer confusion about order status, or (4) a data integrity issue. According to rule #1 (Inspect first), I must gather more information before taking any action or making assumptions. Since I cannot locate the order, I need to ask the customer for specific identifying details. The user_input tool is designed for interactive clarifications, making it the appropriate choice for this investigation step before any formal email communication or database updates.

Response: My next action is to use the user_input.ask_free_text tool to request clarification from the customer. I will ask: 'I wasn't able to locate your order in our system using your account information. Could you please provide your order ID, the product name you purchased, or the approximate date of purchase? This will help me find your order and assist you with updating the shipping address.'

After calling database.get_customer with customer_id 'CUST789', you received: {\"customer_id\":\"CUST789\",\"name\":\"Sarah Chen\",\"email\":\"sarah.chen@email.com\",\"account_status\":\"active\"}. You stored this with key 'customer_info'. Then database.list_orders with customer_id 'CUST789' returned: {\"orders\":[],\"message\":\"No orders found for customer\"}. You stored this with key 'customer_orders'. The customer claims they have an ongoing purchase needing address change. How should you handle this discrepancy and what is your next action?

Reasoning: There's a discrepancy - customer claims ongoing purchase but 'customer_orders' shows no orders found. This could indicate: wrong customer ID, order under different account, or customer confusion. I need to gather more information before proceeding. Next action: Call email.draft_email to politely ask Sarah Chen to provide her order number or confirmation email, explaining we need to locate her order to assist with the address change.

Reasoning: There is a clear discrepancy: customer CUST789 (Sarah Chen) claims to have an ongoing purchase requiring an address change, but database.list_orders returned an empty array with message 'No orders found for customer'. This could be due to (1) order under a different customer ID/email, (2) a very recent order not yet propagated in the system, (3) customer confusion about order status, or (4) a data integrity issue. According to rule #1 (Inspect first), I must gather more information before taking any action or making assumptions. Since I cannot locate the order, I need to ask the customer for specific identifying details. The user_input tool is designed for interactive clarifications, making it the appropriate choice for this investigation step before any formal email communication or database updates. Response: My next action is to use the user_input.ask_free_text tool to request clarification from the customer. I will ask: 'I wasn't able to locate your order in our system using your account information. Could you please provide your order ID, the product name you purchased, or the approximate date of purchase? This will help me find your order and assist you with updating the shipping address.'