Agents

AI agent reasoning and tool selection tests planning, tool choice, and self-diagnosis capabilities. These skills are crucial for autonomous ticket triage systems and complex agent workflows where models must decide which tools to use, plan multi-step processes, and diagnose when things go wrong. This represents some of the most challenging tasks as they require open-ended reasoning and decision-making.

50
Duration
24s
Input Tokens
6103
Output Tokens
399
Cost
$0.00
Context
Input
You need to send a follow-up confirmation email exactly two business days from now at 09:00. List the tool sequence and key parameters you would pass to the tool call.
Expected output
1 **calendar.get_current_date** → {"action": "get_current_date"}
1b **memory.store_item** → {"action": "store_item", "key": "current_date", "value": "<current_date_result>"}
2 **calendar.add_business_days** → {"action": "add_business_days", "start_date": "<current_date>", "days_to_add": 2}
2b **memory.store_item** → {"action": "store_item", "key": "target_date", "value": "<result_from_add_business_days>"}
3 **calendar.format_date** → {"action": "format_date", "date": "<target_date>T09:00:00", "format": "YYYY-MM-DDTHH:mm:ssZ"}
3b **memory.store_item** → {"action": "store_item", "key": "formatted_send_time", "value": "<formatted_datetime_result>"}
4 **email.draft_email** → {"action": "draft_email", "to": "<customer_email>", "subject": "Address Update Confirmation", "body": "<confirmation_message>"}
4b **memory.store_item** → {"action": "store_item", "key": "draft_id", "value": "<draft_email_id>"}
5 **email.schedule_email** → {"action": "schedule_email", "draft_id": "<draft_id>", "send_at": "<formatted_send_time>"}
5b **memory.store_item** → {"action": "store_item", "key": "scheduled_email", "value": "Email scheduled for <formatted_send_time>"}
Model output
Reasoning: As a service-desk AI agent, my goal is to automate the process of sending a follow-up confirmation email two business days from now at 09:00. To accomplish this task, I will follow these steps:
1. Identify the tools that I need to use.
2. Understand the parameters required for each tool.
3. Call the tools in a systematic and efficient manner.
4. Store the relevant output in memory for future reference.
5. Send a follow-up confirmation email using the email tool.

The tools I will use are 'calendar' for date and time utilities, 'database' for reading and updating order-management data, and 'email' for composing, sending, and tracking customer emails.

To achieve the required timing, I will first use the 'calendar' tool to add two business days to the current date. Then, I will use the 'database' tool to retrieve the necessary order information and update the order details (if needed). After that, I will use the 'email' tool to draft, schedule, and send the follow-up confirmation email at the specified time.

To ensure data integrity, I will verify the order information before sending the email. If any conflicts or issues arise, I will escalate the problem and seek human intervention as needed.

Finally, I will store the key parameters passed to the tools in memory for future reference.

Response: ['calendar', 'add_business_days', result], ['database', 'get_order', order_id], ['database', 'update_order_address' if necessary], ['email', 'draft_email'], ['email', 'schedule_email', result], ['email', 'send_email' at the scheduled time]