Agents

AI agent reasoning and tool selection tests planning, tool choice, and self-diagnosis capabilities. These skills are crucial for autonomous ticket triage systems and complex agent workflows where models must decide which tools to use, plan multi-step processes, and diagnose when things go wrong. This represents some of the most challenging tasks as they require open-ended reasoning and decision-making.

100
Duration
1m 1s
Input Tokens
8403
Output Tokens
1475
Cost
$0.00
Context
Input
You need to send a follow-up confirmation email exactly two business days from now at 09:00. List the tool sequence and key parameters you would pass to the tool call.
Expected output
1 **calendar.get_current_date** → {"action": "get_current_date"}
1b **memory.store_item** → {"action": "store_item", "key": "current_date", "value": "<current_date_result>"}
2 **calendar.add_business_days** → {"action": "add_business_days", "start_date": "<current_date>", "days_to_add": 2}
2b **memory.store_item** → {"action": "store_item", "key": "target_date", "value": "<result_from_add_business_days>"}
3 **calendar.format_date** → {"action": "format_date", "date": "<target_date>T09:00:00", "format": "YYYY-MM-DDTHH:mm:ssZ"}
3b **memory.store_item** → {"action": "store_item", "key": "formatted_send_time", "value": "<formatted_datetime_result>"}
4 **email.draft_email** → {"action": "draft_email", "to": "<customer_email>", "subject": "Address Update Confirmation", "body": "<confirmation_message>"}
4b **memory.store_item** → {"action": "store_item", "key": "draft_id", "value": "<draft_email_id>"}
5 **email.schedule_email** → {"action": "schedule_email", "draft_id": "<draft_id>", "send_at": "<formatted_send_time>"}
5b **memory.store_item** → {"action": "store_item", "key": "scheduled_email", "value": "Email scheduled for <formatted_send_time>"}
Model output
Reasoning: 
    **Step-by-Step Thought Process:**

    1. **Task Breakdown:**
       - The task requires scheduling a follow-up email **exactly two business days from now at 09:00**.
       - Key sub-tasks:
         a) Determine the target date (current date + 2 business days).
         b) Draft the email content.
         c) Schedule the email for 09:00 on the target date.

    2. **Tool Selection:**
       - **Calendar Tool:**
         - Use `get_current_date` to fetch the current date (if unknown).
         - Use `add_business_days` to calculate the target date.
       - **Email Tool:**
         - Use `draft_email` to create the email content.
         - Use `schedule_email` to set the send time.

    3. **Parameter Logic:**
       - **Current Date:**
         - If unknown, call `calendar.get_current_date`.
         - Output: `current_date` (e.g., `2023-11-13`).
       - **Target Date Calculation:**
         - Inputs: `start_date = current_date`, `days_to_add = 2`.
         - Output: `target_date` (e.g., `2023-11-15`).
       - **Draft Email:**
         - Requires `to` (recipient email), `subject`, and `body`.
         - Assumption: `customer_email` is available (or must be retrieved).
         - Output: `draft_id` (e.g., `draft_abc123`).
       - **Schedule Email:**
         - Requires `draft_id` and `send_at = target_date + 'T09:00:00Z'`.
         - Output: Confirmation of scheduled email.

    4. **Handling Dependencies:**
       - If `customer_email` is missing:
         - Retrieve from memory (e.g., key `customer_email`).
         - If not in memory, fetch via `database.get_customer` (if `customer_id` is known).
         - If still missing, request via `user_input.ask_free_text`.
       - If current date is unknown, fetch it first.

    5. **Error Handling:**
       - Retry failed calls up to 3 times (Rule 2).
       - Log errors to memory (e.g., key `email_scheduling_error`).
       - Fallback: Notify the user via email if scheduling fails.

    6. **Memory Operations:**
       - Store intermediate results:
         - `current_date` (if fetched).
         - `target_date` (after calculation).
         - `draft_id` (after drafting).
         - `scheduling_confirmation` (after scheduling).

    7. **Final Sequence:**
       1. Fetch current date (if unknown).
       2. Calculate target date (+2 business days).
       3. Draft the email (ensure `customer_email` is available).
       4. Schedule the email for 09:00 on the target date.

    8. **Assumptions:**
       - `add_business_days` skips weekends/holidays.
       - Email content is generic; customize as needed.
       - Placeholders (e.g., `{current_date}`) are replaced with actual values during execution.
    

Response: 
    **Tool Sequence and Key Parameters:**

    1. **Fetch Current Date (if unknown):**
       - Tool: `calendar`
       - Method: `get_current_date`
       - Parameters: `{}` (no parameters required)
       - Output: Store `current_date` in memory.

    2. **Calculate Target Date:**
       - Tool: `calendar`
       - Method: `add_business_days`
       - Parameters:
         ```json
         {
           "action": "add_business_days",
           "start_date": "{current_date}",  // e.g., "2023-11-13"
           "days_to_add": 2
         }
         ```
       - Output: Store `target_date` in memory (e.g., `2023-11-15`).

    3. **Draft Email:**
       - Tool: `email`
       - Method: `draft_email`
       - Parameters:
         ```json
         {
           "action": "draft_email",
           "to": "{customer_email}",      // e.g., "customer@example.com"
           "subject": "Follow-Up Confirmation",
           "body": "Dear Customer,\n\nThis email confirms your recent request.\n\nRegards,\nSupport Team"
         }
         ```
       - Precondition: Ensure `customer_email` is available (retrieve from memory or database if missing).
       - Output: Store `draft_id` in memory (e.g., `draft_abc123`).

    4. **Schedule Email:**
       - Tool: `email`
       - Method: `schedule_email`
       - Parameters:
         ```json
         {
           "action": "schedule_email",
           "draft_id": "{draft_id}",      // e.g., "draft_abc123"
           "send_at": "{target_date}T09:00:00Z"  // e.g., "2023-11-15T09:00:00Z"
         }
         ```
       - Output: Store scheduling confirmation in memory.

    **Key Parameters Summary:**
    | Step               | Tool      | Method               | Critical Parameters                                                                 |
    |--------------------|-----------|----------------------|------------------------------------------------------------------------------------|
    | 1                 | calendar  | get_current_date     | None                                                                               |
    | 2                 | calendar  | add_business_days    | `start_date`: Current date in ISO-8601, `days_to_add`: 2                          |
    | 3                 | email     | draft_email          | `to`: Recipient email, `subject`: Email subject, `body`: Email body text           |
    | 4                 | email     | schedule_email       | `draft_id`: ID from drafting, `send_at`: Target date + `T09:00:00Z`                |

    **Notes:**
    - Replace placeholders (e.g., `{current_date}`, `{customer_email}`) with actual values during execution.
    - If `customer_email` is missing, retrieve it via `database.get_customer` or `user_input.ask_free_text`.
    - Store all intermediate outputs (e.g., `target_date`, `draft_id`) in memory for auditing and retries.
    - Assume `add_business_days` handles weekends/holidays; validate manually if unsure.