Agents

You need to send a follow-up confirmation email exactly two business days from now at 09:00. List the tool sequence and key parameters you would pass to the tool call.

1 **calendar.get_current_date** → {"action": "get_current_date"}
1b **memory.store_item** → {"action": "store_item", "key": "current_date", "value": "<current_date_result>"}
2 **calendar.add_business_days** → {"action": "add_business_days", "start_date": "<current_date>", "days_to_add": 2}
2b **memory.store_item** → {"action": "store_item", "key": "target_date", "value": "<result_from_add_business_days>"}
3 **calendar.format_date** → {"action": "format_date", "date": "<target_date>T09:00:00", "format": "YYYY-MM-DDTHH:mm:ssZ"}
3b **memory.store_item** → {"action": "store_item", "key": "formatted_send_time", "value": "<formatted_datetime_result>"}
4 **email.draft_email** → {"action": "draft_email", "to": "<customer_email>", "subject": "Address Update Confirmation", "body": "<confirmation_message>"}
4b **memory.store_item** → {"action": "store_item", "key": "draft_id", "value": "<draft_email_id>"}
5 **email.schedule_email** → {"action": "schedule_email", "draft_id": "<draft_id>", "send_at": "<formatted_send_time>"}
5b **memory.store_item** → {"action": "store_item", "key": "scheduled_email", "value": "Email scheduled for <formatted_send_time>"}

Reasoning: To schedule a follow-up confirmation email exactly two business days from now at 09:00, the following steps are required:
    1. Calculate the target date by adding 2 business days to the current date.
    2. Draft the confirmation email with the necessary details.
    3. Schedule the drafted email for 09:00 on the target date.
    4. Store the draft ID and scheduled datetime in memory for future reference.

    The tools required are:
    - `calendar` for date calculations.
    - `email` for drafting and scheduling the email.
    - `memory` for storing the draft ID and scheduled datetime.

    Placeholders like `{customer_email}` and `{ticket_id}` need to be replaced with actual values during execution. If the recipient's email is unknown, additional steps are needed to retrieve it.

    Error handling includes verifying the date calculation and ensuring all required fields for drafting the email are provided.

Response: {
      "tool_sequence": [
        {
          "tool_name": "calendar",
          "method": "get_current_date",
          "parameters": {"action": "get_current_date"}
        },
        {
          "tool_name": "calendar",
          "method": "add_business_days",
          "parameters": {
            "action": "add_business_days",
            "start_date": "{current_date_iso_format}",
            "days_to_add": 2
          }
        },
        {
          "tool_name": "email",
          "method": "draft_email",
          "parameters": {
            "action": "draft_email",
            "to": "{customer_email}",
            "subject": "Follow-Up Confirmation for Your Request #{ticket_id}",
            "body": "Dear {customer_name},\n\nThis email confirms we’ve received your request (Ticket #{ticket_id}). Our team will follow up as needed.\n\nBest regards,\nSupport Team"
          }
        },
        {
          "tool_name": "email",
          "method": "schedule_email",
          "parameters": {
            "action": "schedule_email",
            "draft_id": "{draft_id_from_draft_email}",
            "send_at": "{target_date_from_add_business_days}T09:00:00+00:00"
          }
        },
        {
          "tool_name": "memory",
          "method": "store_item",
          "parameters": {
            "action": "store_item",
            "key": "followup_draft_id",
            "value": "{draft_id_from_draft_email}"
          }
        },
        {
          "tool_name": "memory",
          "method": "store_item",
          "parameters": {
            "action": "store_item",
            "key": "followup_scheduled_at",
            "value": "{target_date_from_add_business_days}T09:00:00+00:00"
          }
        }
      ],
      "key_parameters": {
        "add_business_days": {
          "start_date": "ISO-8601 formatted current date (e.g., '2023-11-10')",
          "days_to_add": 2
        },
        "draft_email": {
          "to": "Customer email address (e.g., 'customer@example.com')",
          "subject": "Customized subject line with ticket ID",
          "body": "Template with placeholders for customer name and ticket ID"
        },
        "schedule_email": {
          "send_at": "ISO-8601 datetime string (e.g., '2023-11-14T09:00:00+00:00')",
          "draft_id": "ID returned by `draft_email`"
        }
      },
      "notes": [
        "Replace placeholders (e.g., {customer_email}, {ticket_id}) with actual values during execution.",
        "If the recipient email is unknown, prepend the sequence with a call to `database.get_customer` or `user_input.ask_free_text`.",
        "Ensure the timezone in `send_at` is correct (e.g., '+00:00' for UTC).",
        "For holidays, additional logic or an external API call would be required to adjust business days."
      ]
    }