Agents

You need to send a follow-up confirmation email exactly two business days from now at 09:00. List the tool sequence and key parameters you would pass to the tool call.

1 **calendar.get_current_date** → {"action": "get_current_date"}
1b **memory.store_item** → {"action": "store_item", "key": "current_date", "value": "<current_date_result>"}
2 **calendar.add_business_days** → {"action": "add_business_days", "start_date": "<current_date>", "days_to_add": 2}
2b **memory.store_item** → {"action": "store_item", "key": "target_date", "value": "<result_from_add_business_days>"}
3 **calendar.format_date** → {"action": "format_date", "date": "<target_date>T09:00:00", "format": "YYYY-MM-DDTHH:mm:ssZ"}
3b **memory.store_item** → {"action": "store_item", "key": "formatted_send_time", "value": "<formatted_datetime_result>"}
4 **email.draft_email** → {"action": "draft_email", "to": "<customer_email>", "subject": "Address Update Confirmation", "body": "<confirmation_message>"}
4b **memory.store_item** → {"action": "store_item", "key": "draft_id", "value": "<draft_email_id>"}
5 **email.schedule_email** → {"action": "schedule_email", "draft_id": "<draft_id>", "send_at": "<formatted_send_time>"}
5b **memory.store_item** → {"action": "store_item", "key": "scheduled_email", "value": "Email scheduled for <formatted_send_time>"}

Reasoning: The task requires scheduling a follow-up confirmation email to be sent exactly two business days from now at 09:00. Given the context of a new_customer_ticket trigger, I need to determine the recipient's email (likely the customer who submitted the ticket), calculate the precise send time, draft the email with appropriate content, and schedule it. I follow the general rules: store salient outputs in memory after each successful tool call, minimize redundancy, and ensure efficiency. Since no specific customer_id or thread_id is provided, I'll use the email tool to list recent emails and assume the latest one is the new ticket to extract the sender's email as the recipient. I'll calculate the send time using calendar tools, assuming format_date uses strftime-like formatting to append the time. The email content will be a standard follow-up confirmation for the new ticket. The sequence includes memory stores as required. Placeholders like <result_from_previous> indicate dependencies on prior tool outputs.

Response: [
  {
    "tool": "email",
    "parameters": {"action": "list_emails"}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "customer_email", "value": "<extracted from list_emails result, e.g., emails[0].from>"}
  },
  {
    "tool": "calendar",
    "parameters": {"action": "get_current_date"}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "current_date", "value": "<result from get_current_date>"}
  },
  {
    "tool": "calendar",
    "parameters": {"action": "add_business_days", "start_date": "<current_date>", "days_to_add": 2}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "future_date", "value": "<result from add_business_days>"}
  },
  {
    "tool": "calendar",
    "parameters": {"action": "format_date", "date": "<future_date>", "format": "%Y-%m-%dT09:00:00Z"}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "send_at", "value": "<result from format_date>"}
  },
  {
    "tool": "email",
    "parameters": {"action": "draft_email", "to": "<customer_email>", "subject": "Follow-up Confirmation for Your Ticket", "body": "Dear Customer,\n\nThank you for submitting your ticket. This is a confirmation that we have received it, and we will follow up with you soon.\n\nBest regards,\nSupport Team"}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "draft_id", "value": "<draft_id from draft_email result>"}
  },
  {
    "tool": "email",
    "parameters": {"action": "schedule_email", "draft_id": "<draft_id>", "send_at": "<send_at>"}
  },
  {
    "tool": "memory",
    "parameters": {"action": "store_item", "key": "schedule_result", "value": "<result from schedule_email>"}
  }
]