Context Reasoning

Answer questions accurately based on a given document or knowledge source — without hallucinating what isn't there. The core skill behind doc Q&A, support bots, and internal knowledge lookup.

Duration

Input Tokens

Output Tokens

223

Cost

$0.78

Context

Input

In the blogpost 'Agentic customer service chatbot with tools, tracing and evals' a python function is created to identify the user intent. What is the name of this function? def name_of_function(messages)

Expected output

determine_intent

Model output

The function used to identify the user intent is named `determine_intent`. It is defined as `def determine_intent(messages):` and analyzes the conversation messages to classify the user's intent into categories such as `get_order_status`, `query_products`, or `unsupported`, returning a structured `IntentClassification` output.