Sub Processors
Last updated: 2024-08-09
Note: Customers are responsible for ensuring that their configurations and own selections of third-party services comply with applicable Data Protection Laws and do not compromise the security of the data. For more details, please refer to our Data Processing Agreement (DPA).
| Opper platform non-customer-configurable sub processors below | ||||
| Sub Processor | Applicable Services | Subject Matter | Nature and Purpose of Processing | Location of Processing |
|---|---|---|---|---|
| Amazon Web Services | All services | Any contents of data sent to the platform by customer | To provide the Services: Indexes, Tracing, Generation, Evaluations Opper stores any data sent to the platform by customer. All data is encrypted at transit and rest, and is only accessible by customers through using the platform, and by Opper admins to debug issues. | Sweden |
| Amazon Web Services | All services | First name, Last name, e-mail of Opper users | To provide communications about platform status, changes and updates | Sweden |
| Auth0 | All services | First name, Last name, e-mail, phone number of Opper users | To securely authenticate and authorize users for access to customer Opper account. | Germany, Ireland |
| Sentry | All Services | Any contents of data sent to the platform by customer | To be able to debug, fix and handle issues of the service Opper logs errors | Germany |
| Grafana | All Services | Any contents of data sent to the platform by customer | To be able to debug, fix and handle issues of the service Opper logs errors | Sweden |
| Google Workspace | All services | E-mail adresses, First name, Last name, any contents of correspondense | To provide support to Users, Opper stores e-mail adresses, first name, last name, any contents of correspondense | Europe |
| Customer configurable sub processors below this line. | ||||
| Amazon Web Services | Model family: opper | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | Sweden |
| Mistral | Model provider family Mistral | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | France |
| Microsoft | Model provider family: Azure | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | Sweden, France |
Model provider family: Google | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | Netherlands | |
| OpenAI | Model provider family: Openai | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | United States |
| Anthropic | Model provider family Anthropic | Customer supplied contents of requests and responses sent to model | To return the requested response of configured model, Opper sends contents of request to model | United States |
| Microsoft | Indexing PDFs | Customer supplied contents of requests and responses sent to model | Opper sends any PDF content to Microsoft Azure to perform necessary pre-processing of the content for later retrieval | Netherlands |