Context Reasoning

Answer questions accurately based on a given document or knowledge source — without hallucinating what isn't there. The core skill behind doc Q&A, support bots, and internal knowledge lookup.

Duration

Input Tokens

Output Tokens

305

Cost

$1.56

Context

Input

In the blogpost 'Agentic customer service chatbot with tools, tracing and evals' a python function is created to identify the user intent. What is the name of this function? def name_of_function(messages)

Expected output

determine_intent

Model output

The function is named `determine_intent`, i.e. `def determine_intent(messages)`. It analyzes the conversation messages and classifies the user's intent into one of three categories: 'get_order_status', 'query_products', or 'unsupported', returning a structured IntentClassification object with 'thoughts' and 'intent' fields.