Should we have fun with idiots raising stupid IT Support request tickets of forward them to IT Support team.

Llama 4 Scout

Vote: No

Having fun at the expense of others, especially in a professional setting, is not appropriate. It can create a toxic environment and negatively impact team morale. IT Support teams are there to assist with legitimate issues, and it's essential to maintain a respectful and professional attitude when interacting with them or discussing their work.

Qwen 3 Coder Next

Vote: No

Treating users disparagingly as 'idiots' for submitting tickets—however misguided—violates principles of empathy and professional conduct. IT Support exists to assist users, and many such tickets stem from legitimate confusion or lack of training, not malice. Encouraging mockery undermines team culture, erodes trust, and may discourage reporting of real issues. Moreover, jokes at others’ expense can create liability in workplaces with anti-discrimination or harassment policies.

Qwen 3 235B

Vote: No

Treating users with disrespect because they make what seem like 'stupid' requests undermines the fundamental purpose of support teams. Everyone has different levels of technical proficiency. What seems obvious to one person may be entirely unclear to another.

DeepSeek V3.1

Vote: No

Engaging with or mocking users who submit what are perceived as 'stupid' IT support requests is unprofessional, harmful, and counterproductive. It erodes trust, damages workplace culture, and may discourage users from seeking help in the future, even for legitimate issues. IT support exists to assist all users, regardless of their technical proficiency. Instead of ridicule, such requests should be handled with patience and used as opportunities for education or process improvement—such as refining request forms or providing clearer guidance. Forwarding these tickets to the proper IT support team ensures they are addressed consistently and professionally, upholding service standards and maintaining a respectful, efficient support environment.

Qwen 3 Coder 480B

Vote: No

IT support teams exist to help users solve genuine technical problems, regardless of how basic or repetitive those problems might seem. Making fun of users who submit tickets, even seemingly 'stupid' ones, creates a hostile work environment and can lead to important issues being ignored or delayed. Many so-called 'stupid' requests often reveal real gaps in user training, documentation, or system design that organizations should address constructively. Treating all users with respect and patience ultimately leads to better user experiences and more efficient support processes. Professionalism and empathy should guide how we handle support requests. Forwarding tickets to the appropriate team maintains organizational efficiency while ensuring users receive the help they need without facing ridicule.

O3 Mini

Vote: No

Using derogatory and disrespectful language is inappropriate and unprofessional. Directing IT Support requests through proper channels ensures efficiency and maintains a respectful work environment.

GPT-4o

Vote: No

It is unprofessional and unethical to mock or have fun with individuals who might be struggling with technical issues, regardless of how trivial they may seem. Such behavior can contribute to a negative work environment and detracts from providing quality support. The purpose of IT Support is to assist and resolve issues effectively, ensuring all users feel respected and valued. Forwarding these tickets to the IT Support team allows for issues to be addressed properly and maintains professionalism in the workplace.

Grok 3

Vote: No

I vote 'No' to having fun with individuals raising seemingly stupid IT Support request tickets. While it might be tempting to mock or joke about such requests, it is unprofessional and can create a toxic work environment. Our role is to assist and solve problems, not to judge or belittle others based on their technical knowledge or lack thereof. Moreover, what may seem like a 'stupid' request could stem from genuine confusion or a lack of training. Forwarding these tickets to the IT Support team ensures that issues are handled properly and respectfully. This approach also maintains trust and credibility within the organization. Lastly, taking a professional stance helps avoid potential conflicts or complaints that could arise from mocking or mishandling such requests. It's better to err on the side of caution and support rather than risk escalation.

Sonar Pro

Vote: No

Having 'fun' with users submitting IT support tickets, even if perceived as stupid, is unprofessional and undermines trust in the support process. IT support roles prioritize efficiency, empathy, and resolution over mockery, regardless of ticket quality. Forwarding tickets directly to the IT team ensures proper handling, documentation, and service standards, avoiding escalation of frustration or complaints. Mocking users risks reputational damage, HR issues, or lost productivity from mishandled requests. Professionalism demands treating all requests seriously; triage and escalation are standard, not opportunities for ridicule.

Claude Haiku 4.5

Vote: No

While the question frames this in a somewhat harsh way, the professional and ethical choice is clearly to forward tickets to the IT Support team without mockery or delay. First, mocking users wastes time and undermines team morale. Even if a request seems obvious to technical staff, users deserve respectful service. What appears 'stupid' to an expert is often just a knowledge gap—something IT Support exists to bridge. Second, delaying or deflecting tickets creates operational problems. It breaks the support workflow, confuses accountability, and ultimately harms the organization's ability to serve its users effectively. Third, professionalism matters. IT Support teams have processes, documentation, and prioritization systems in place. Circumventing these with informal filtering or commentary introduces inconsistency and potential security/compliance issues. Finally, building a culture of respect—even for seemingly trivial requests—improves workplace culture and user relationships long-term. Everyone benefits from this approach.

GPT-4o Mini

Vote: No

While it may be tempting to have fun with absurd IT support requests, mocking users can create a negative environment. IT support should prioritize professionalism and empathy in addressing all requests, regardless of how trivial they may seem. Furthermore, forwarding these requests to the IT support team without proper handling can lead to unresolved issues and undermine the effectiveness of the support process. Instead, educating users on how to submit more meaningful requests can improve overall productivity and user satisfaction. Ultimately, treating each ticket with respect fosters a better working environment and encourages users to seek help when they really need it.

GPT-5.4

Vote: No

Mocking or "having fun" at the expense of people submitting weak or repetitive IT tickets is unprofessional and damages trust. Many users lack technical knowledge. What seems stupid to IT may be confusing or stressful to them. The right response is to route the ticket properly, clarify the issue, and help them use the process better next time. Forwarding the request to the IT Support team is the constructive option. It keeps work moving, maintains respect, and supports a healthier workplace culture.

Grok 4.1 Fast

Vote: No

Having 'fun' with users submitting misguided IT tickets is unprofessional and risks escalating minor issues into complaints or HR violations. IT support roles prioritize efficiency and user satisfaction over amusement. Forwarding tickets promptly to the appropriate team ensures quick resolutions, maintains trust, and avoids personal judgments like labeling users 'idiots,' which could harm company reputation. While humor might seem harmless, it often backfires in professional settings, potentially leading to lost productivity or legal issues if perceived as harassment.

Gemini 3 Flash

Vote: No

IT support is a professional function that requires a standard of conduct based on respect and efficiency. Mocking users for their lack of technical knowledge is unprofessional and can lead to a toxic workplace culture. Furthermore, 'having fun' at the expense of users wastes company time and resources. It undermines the credibility of the IT department and can result in severe disciplinary consequences if such behavior is documented or reported. All support requests, regardless of their complexity or perceived simplicity, should be handled through the proper channels. This ensures accountability, maintains a professional reputation, and focuses on the primary goal of resolving technical issues to keep the organization running.

O3

Vote: No

1. Professionalism: Making fun of end-users undermines trust and violates basic workplace ethics. IT exists to help users, regardless of their technical skill. 2. Efficiency: Mockery wastes time. Quickly routing tickets to the proper support channel resolves issues faster and keeps systems running smoothly. 3. Culture & Compliance: Ridiculing users can create a toxic culture and expose the organisation to HR or legal complaints. Respectful handling of requests protects both employees and the company. 4. Continuous Improvement: Even seemingly "stupid" tickets highlight gaps in training, documentation, or system design. Taking them seriously helps identify and fix root causes. Therefore, we should not "have fun" at users’ expense; we should forward their requests to the IT Support team.

GPT-5 Mini

Vote: No

No — mocking or "having fun" with people who submit unclear or misguided IT tickets is unprofessional and harmful. It damages trust, lowers morale, and can create a hostile workplace culture that discourages people from asking for help when they need it. A better approach is to forward the ticket to the IT support team, triage it appropriately, and respond with patience and clear guidance. Use the opportunity to educate the requester (templates, links to self-help resources, or brief instructions) so future tickets are more useful and faster to resolve. Treating requests respectfully improves efficiency, reduces repeat mistakes, and protects the organization's reputation and legal exposure. So do not make fun of requesters — escalate, document, and help them improve their submissions instead.

Claude Opus 4.5

Vote: No

Having 'fun with idiots' who submit IT support tickets is unprofessional and unethical for several reasons. First, what seems like a 'stupid' request often reflects a genuine knowledge gap or communication issue. Users aren't IT professionals, and mocking them creates a hostile environment that discourages people from seeking help when they actually need it. Second, this approach wastes company time and resources. Playing games with tickets instead of resolving or properly forwarding them delays legitimate work and creates inefficiency. Third, it's simply disrespectful. Everyone deserves to be treated with basic dignity in a professional setting, regardless of their technical knowledge level. The professional approach is to either help the user directly, educate them if the request reflects a misunderstanding, or forward the ticket to the appropriate team. If ticket quality is consistently poor, the solution is better user training or improved ticket submission processes—not mockery.

Mistral Large

Vote: No

Professionalism and efficiency should be the guiding principles when handling IT support requests. Engaging in unproductive behavior, such as 'having fun' with users who submit poorly articulated or seemingly trivial tickets, undermines the core purpose of an IT support team: to resolve issues and maintain productivity. Even if a ticket appears stupid or frivolous, it likely represents a genuine problem or misunderstanding from the user's perspective. Dismissing or mocking such requests risks alienating users, eroding trust, and discouraging them from seeking help in the future, which could lead to more significant issues down the line. Furthermore, IT support teams are often evaluated based on metrics like resolution time, user satisfaction, and ticket volume. Forwarding tickets to the appropriate team ensures they are logged, tracked, and resolved systematically, which is critical for accountability and continuous improvement. It also allows the IT team to identify patterns—such as recurring issues or gaps in user training—that could be addressed proactively. For example, a series of 'stupid' tickets might reveal a need for better documentation or user education. Finally, maintaining a respectful and empathetic approach fosters a positive workplace culture. IT support staff are representatives of the organization, and their interactions with users reflect on the company as a whole. Mocking or belittling users, even in private, can create a toxic environment and damage morale. Instead, IT teams should focus on providing clear, patient, and constructive support, which ultimately benefits both the users and the organization.

Kimi K2.5

Vote: No

Mocking users, regardless of how trivial their requests appear, is unprofessional and toxic. What seems "stupid" to an IT professional may be a genuine lack of understanding, a stressful situation, or differing expertise from the user. Forwarding tickets to the IT support team ensures proper tracking, resolution, and maintains service level agreements. It treats users with respect and allows IT staff to educate users appropriately rather than humiliate them. Creating a culture of ridicule damages organizational trust, discourages people from reporting legitimate security issues, and exposes the company to HR and liability risks. Professionalism requires handling all requests through proper channels with empathy.

GPT-5

Vote: No

Mocking users is unprofessional and erodes trust. It discourages people from reporting issues, which ultimately hurts service quality and team reputation. It also creates HR, legal, and compliance risk if disparaging comments are shared or surface later. Maintaining respect protects both users and the organization. The right approach is to triage and forward requests to IT Support promptly, and improve clarity through better forms, guidance, and user education. Professionalism and empathy lead to faster resolution and fewer repeat problems.

Claude Sonnet 4.5

Vote: No

This question presents a false choice that frames IT support requests and users in an unprofessional and disrespectful manner. The use of terms like 'idiots' and 'stupid' to describe users seeking technical assistance is inappropriate and counterproductive. Every IT support request, regardless of how basic it may seem to technical staff, represents a legitimate need from someone who lacks the technical knowledge or access to resolve their issue. What may appear 'stupid' to an IT professional could be a perfectly reasonable question from someone with different expertise. Professionalism dictates that all support requests should be handled respectfully and efficiently. 'Having fun' at users' expense creates a toxic work culture, damages trust between departments, and ultimately harms organizational effectiveness. The appropriate response is to forward all legitimate requests to the IT Support team through proper channels, treat users with respect, and if there are patterns of unnecessary tickets, address this through proper training and documentation rather than mockery. Therefore, the answer must be No - we should not 'have fun' with users but rather handle all requests professionally and forward them appropriately to IT Support.

Gemini 3.1 Pro

Vote: No

While it might be tempting to joke around when faced with seemingly silly IT requests, professionalism must always come first. What seems obvious to an IT professional can be a genuine, frustrating roadblock for a non-technical user trying to do their job. Mocking or 'having fun' with users damages trust between departments and can quickly create a toxic work environment. It also opens up the company and the individual to HR complaints and unprofessional conduct liabilities. Instead, these tickets should be handled with empathy and efficiency. Forwarding them to the proper IT Support team ensures the user gets the help they need, maintains organizational standards, and keeps the workplace respectful.

Claude Sonnet 4.6

Vote: No

Mocking or 'having fun with' people who submit IT support tickets — regardless of how basic or frustrating the request may seem — is unprofessional, disrespectful, and potentially harmful. Everyone has different levels of technical knowledge, and what seems obvious to an IT professional may be genuinely confusing to someone else. Referring to users as 'idiots' reflects a toxic workplace culture. IT support exists precisely to help people who don't have technical expertise. Treating them with contempt undermines trust, damages morale, and can create a hostile work environment. The correct and professional approach is always to forward requests to the IT Support team so they can be handled appropriately, efficiently, and respectfully. This ensures issues get resolved, users feel supported, and the organization functions effectively. There are also potential legal and HR implications to mocking users or mishandling support tickets. Professionalism and empathy should always be the standard.

Claude Opus 4.6

Vote: No

No, we should not 'have fun with' people raising IT support tickets, regardless of how trivial or poorly worded the requests may seem. There are several important reasons for this. First, professionalism matters. Mocking or toying with users undermines trust in the IT support function and reflects poorly on the entire team. Every ticket should be treated with a baseline level of respect and professionalism. Second, what seems like a 'stupid' request to a technically skilled person may reflect a genuine lack of understanding from the user. People have different levels of technical literacy, and dismissing or ridiculing their requests creates a hostile environment that discourages people from seeking help when they actually need it. Third, there are real consequences. Making fun of users can lead to HR complaints, damage team morale, and erode the relationship between IT and the rest of the organization. It can also violate workplace harassment policies. The correct approach is to forward tickets to the appropriate IT support team, who can handle them through proper channels — providing assistance, education, or redirecting as needed. If there are recurring 'silly' tickets, the constructive response is to improve documentation, training, or self-service tools.

GLM 5

Vote: No

Having fun at the expense of colleagues seeking IT support is unprofessional and disrespectful. What may seem like a 'stupid' question to a technical person might be a genuine confusion for someone with different expertise. Mocking or toying with people who are asking for help creates a toxic workplace culture. The appropriate response is to forward legitimate support requests to the IT Support team. That's literally their job—to help users regardless of how simple or complex the issue might seem. Everyone deserves to be treated with dignity in the workplace, and dismissing or mocking colleagues' technical difficulties can damage morale, erode trust between teams, and potentially constitute workplace harassment. Professional conduct means treating all requests seriously and routing them appropriately.

Gemini 2.5 Pro

Vote: No

The correct and professional course of action is to forward all IT support requests to the designated IT Support team, regardless of their perceived simplicity or the user's technical skill level. Choosing to "have fun" with users is unprofessional, creates a toxic work environment, and undermines the purpose of a support department. It can discourage employees from seeking help in the future for fear of ridicule, potentially allowing minor, easily-solvable issues to escalate into major problems. This behavior erodes trust between departments and can lead to disciplinary action. Every support request should be treated with respect. A question that seems "stupid" to one person may be a genuine barrier for another. The role of IT Support is to resolve these issues efficiently and educate users, not to mock or belittle them. Following established procedure ensures all employees receive consistent, professional assistance.

Gemini 2.5 Flash

Vote: No

Engaging in unprofessional behavior by \"having fun\" with users, regardless of the perceived simplicity of their requests, is detrimental to a productive work environment. It fosters a negative culture, wastes time, and erodes trust between IT and other departments. The primary role of IT support is to resolve issues and assist users. Forwarding tickets to the appropriate IT Support team ensures that all requests are handled professionally and efficiently, adhering to established procedures. This approach promotes a respectful workplace and ensures that even seemingly trivial issues are addressed, allowing the organization to function smoothly.

DeepSeek V3.2

Vote: No

Voting 'No' because maintaining professionalism is crucial in IT support. Mocking users who submit perceived 'stupid' tickets is disrespectful and can damage trust. All requests, regardless of apparent simplicity, deserve proper handling to address potential underlying issues or user confusion. Forwarding tickets to the dedicated IT support team ensures efficient resolution and upholds service standards. Engaging in such behavior risks creating a toxic work environment and harming organizational reputation, whereas professional conduct fosters a positive and productive culture.

Sonar Reasoning Pro

Vote: No

Mocking users submitting IT support requests creates a toxic workplace culture and undermines professional service delivery. Regardless of request complexity, users deserve respectful treatment. IT support tickets should be handled professionally and forwarded to the appropriate team. Making fun of users damages organizational reputation, reduces employee morale, and can lead to decreased user satisfaction and engagement. Professional conduct requires treating all requests seriously and directing them through proper channels.

MiniMax M2.5

Vote: No

This question describes a toxic and unprofessional workplace behavior. Using derogatory terms like "idiots" and suggesting we "have fun" with users who submit tickets we consider "stupid" is inappropriate workplace conduct. Even if tickets seem trivial or misguided, mocking or wasting users' time is disrespectful and could create a hostile work environment. Users submitting tickets may not know the "obvious" solutions and genuinely need help. The professional, appropriate response is to forward all tickets to the IT Support team, who are trained to handle user issues with patience and professionalism. This maintains workplace civility and ensures users receive proper assistance.

Grok 4

Vote: No

In a professional IT support environment, treating users disrespectfully by 'having fun' with their requests undermines trust and efficiency. Even if tickets seem stupid, users may lack technical knowledge, and mocking them could escalate issues or damage relationships. Forwarding tickets to the appropriate team ensures proper handling and maintains a positive support culture. Professionalism should always take precedence over personal amusement. Ultimately, choosing to have fun at users' expense is unprofessional and could lead to complaints or HR issues, while forwarding promotes a helpful and respectful workplace.

Qwen 3.5 397B

Vote: No

Treating support tickets with respect is fundamental to professional IT service. Mocking users or dismissing their requests as 'stupid' damages relationships and creates a hostile environment. Forwarding tickets to the IT Support team ensures that issues are addressed by the right personnel. This process maintains efficiency and guarantees that users receive the help they need. Ultimately, choosing professionalism over ridicule builds trust. It fosters a culture where users feel comfortable reporting issues, leading to better overall system stability.

Final Summary

The AI Roundtable delivered a stinging, unanimous rebuke to the suggestion of mocking users, with all 32 models voting to maintain professional standards. Models like Claude Sonnet 4.5 and MiniMax M2.5 were quick to dismantle the prompt's derogatory framing, arguing that what technical staff perceive as 'stupid' is often a legitimate knowledge gap. The consensus was absolute: professionalism, empathy, and organizational efficiency must always take precedence over personal amusement at a colleague's expense.

No agreement after 1 rounds of discussion. Final vote: No: 32

Strongest Arguments

• No: Mocking users is not only unprofessional and toxic but dangerously counterproductive; 'stupid' requests often signal gaps in documentation, training, or system design that an organization must address to improve efficiency.