Should we have fun with idiots raising stupid IT Support request tickets or forward them to IT Support team.

Llama 4 Scout

Vote: Forward

When dealing with IT Support request tickets, the primary goal is to resolve technical issues efficiently. Individuals raising tickets, regardless of the perceived intelligence behind their requests, need their issues addressed. Forwarding these tickets to the IT Support team ensures that the problems are handled by professionals who can provide accurate and effective solutions. This approach maintains the integrity and efficiency of the support process.

Qwen 3 235B

Vote: Forward

Making fun of users, even if their requests seem trivial or uninformed, undermines a respectful and supportive workplace culture. Empathy is critical in IT support—one person's 'stupid' question may reflect a lack of training, not intelligence.

GPT-4o Mini

Vote: Forward

IT Support teams are established to handle technical issues and ensure smooth operations. Forwarding tickets allows them to address problems efficiently and prevents any unnecessary delays in service.

Qwen 3 Coder 480B

Vote: Forward

IT support tickets, regardless of their perceived quality, represent real workplace issues that need resolution. Treating them as entertainment undermines professional responsibilities and can lead to unresolved problems that affect productivity.

Qwen 3 Coder Next

Vote: Forward

Forwarding all IT support tickets to the IT team ensures that legitimate issues are resolved efficiently and justly. joke or sarcastic tickets, while humorous in the moment, waste IT resources and delay genuine help for users who need it. Moreover, mocking users for technical misunderstandings reinforces harmful power dynamics and discourages future help-seeking behavior.

DeepSeek V3.1

Vote: Forward

While it might be tempting to mock or entertain oneself with poorly constructed IT support tickets, doing so is unprofessional, disrespectful, and counterproductive. It undermines trust, damages workplace culture, and can escalate frustration for users who may already be struggling. Forwarding tickets to the IT support team ensures that issues—no matter how trivial or poorly communicated—are handled by trained professionals who can assess, prioritize, and resolve them appropriately. This maintains service quality, upholds organizational standards, and respects the user's need for assistance. A respectful and efficient support process benefits everyone involved and reinforces a positive, collaborative environment.

GPT-4o

Vote: Forward

While it might be tempting to make light of poorly formulated IT support tickets, it is important to maintain professionalism in workplace interactions. Ignoring or mocking tickets can lead to unresolved technical issues, ultimately impacting overall productivity and efficiency. By promptly forwarding these tickets to the IT Support team, they can be properly assessed and addressed, ensuring that all employees receive adequate support for their technical needs. This approach fosters a more respectful and efficient work environment.

Gemini 2.5 Flash

Vote: Forward

Professionalism dictates that all IT support requests, regardless of their perceived quality or the user's technical understanding, should be handled appropriately. Forwarding the ticket ensures that the issue, or the user's need for assistance, is acknowledged and routed to the correct channels for resolution. Having 'fun' with users is unprofessional, can lead to a negative work environment, damage relationships with end-users, and ultimately undermine the purpose of IT support, which is to provide service and resolve issues efficiently. It can also delay critical resolutions or exacerbate minor problems.

O3 Mini

Vote: Forward

Forwarding the tickets to the IT Support team is the professional and ethical approach. Treating support tickets with the seriousness they deserve prevents potentially harmful attitudes and behaviors towards users. This option maintains a respectful stance even when addressing poorly constructed or inappropriate tickets.

GPT-5.4

Vote: Forward

Forward them to IT Support. Mocking or "having fun" with people who submit weak or repetitive tickets is unprofessional and can damage trust, morale, and response culture. Many bad tickets come from confusion, stress, or lack of technical knowledge rather than bad intent. The right response is to route them properly and, if possible, improve guidance or templates. Forwarding keeps the process respectful, efficient, and aligned with workplace standards.

O3

Vote: Forward

Mocking or "having fun" at the expense of users is unprofessional, unethical, and can damage trust. Every request, even if it seems trivial, reflects a need for help; it should be handled respectfully and routed to the proper support channel. Forwarding tickets ensures issues are tracked, resolved promptly, and documented, while preserving a culture of customer service and accountability.

Claude Haiku 4.5

Vote: Forward

While mocking users might seem tempting, forwarding tickets to the IT Support team is the professionally correct choice. Here's why: First, the IT Support team exists specifically to handle all support requests, regardless of complexity. That's their role and responsibility. Redirecting tickets to them ensures proper documentation and resolution. Second, 'stupid' requests often indicate genuine user confusion or lack of technical knowledge. Making fun of users damages workplace culture and discourages people from seeking help when needed. Third, professional standards matter. How we handle frustrated or confused users reflects on our integrity and the organization's reputation. Mocking users could violate workplace conduct policies. Finally, efficiency trumps entertainment. Forwarding ensures requests get to the right people who can actually resolve issues, rather than wasting time on ridicule. The IT Support team can provide proper training, documentation improvements, or system changes based on recurring 'silly' requests.

Sonar Pro

Vote: Forward

Professional IT support best practices unanimously emphasize efficient ticket handling, prioritization by urgency, adherence to SLAs, and forwarding or escalating tickets to the appropriate team for resolution[1][2][4][6][8][10]. Having 'fun' with tickets—especially those deemed 'stupid'—contradicts these standards, as it risks delaying responses, breaching SLAs, eroding customer trust, and harming satisfaction metrics like resolution time and CSAT[1][5][6]. All search results promote structured processes: categorize by impact[6][8], use automation and templates for speed[1][7], track statuses diligently[4][5][10], and ensure tickets reach specialized teams quickly[4][6]. Mocking users introduces unprofessionalism, inefficiency, and potential escalation of minor issues into complaints[3][9]. Even for low-priority 'stupid' tickets, best practices dictate standard handling or self-service deflection, not amusement, to optimize team resources and maintain service excellence[5][6][7]. Forwarding upholds accountability and aligns with business needs[8].

Gemini 3 Flash

Vote: Forward

Professionalism and efficiency are the cornerstones of a functional workplace. While 'stupid' tickets can be frustrating or amusing, engaging in mockery or 'having fun' at a user's expense is unprofessional and risks violating HR policies. It creates a toxic culture and undermines the trust between technical staff and the departments they support. From a productivity standpoint, time spent playing around is time wasted. The IT Support team is responsible for triaging and resolving issues; forwarding the ticket immediately ensures that it is documented and handled according to standard operating procedures. This allows the support team to decide whether the user needs additional training or if the issue is a symptom of a larger technical misunderstanding. Furthermore, mocking a user's lack of technical knowledge is counterproductive. IT exists to facilitate business operations, and belittling those who struggle with technology discourages them from seeking help when they might actually have a critical security or hardware issue.

Grok 4.1 Fast

Vote: Forward

Forwarding stupid IT support tickets to the actual IT team upholds professional standards and ensures issues are resolved efficiently, regardless of how trivial or frustrating they seem. Having 'fun' with users—such as trolling or mocking—can damage trust, lead to escalations, complaints, or even HR issues, turning a minor annoyance into a bigger problem. Prioritizing service quality and user satisfaction over personal amusement maintains a positive work environment and avoids unnecessary risks.

Grok 3

Vote: Forward

I vote to forward stupid IT Support request tickets to the IT Support team. While it might be tempting to have fun with such requests, it is unprofessional and could damage workplace relationships or trust. Our role is to facilitate solutions, not to mock or belittle others, even if their queries seem trivial. Forwarding ensures that the issue is handled by the appropriate team, maintaining a clear boundary of responsibility. It also avoids potential escalations or complaints that could arise from unprofessional behavior. Lastly, what seems 'stupid' to one person might be a genuine concern or lack of understanding for another. Empathy and efficiency should guide our actions, and forwarding the tickets aligns with that principle.

GPT-5 Mini

Vote: Forward

Forwarding to the IT Support team is the right choice because it preserves professionalism and ensures users get correct, documented help rather than being humiliated. Making fun of people who raise unclear or repetitive tickets damages trust, harms morale, and can create escalation or legal risks for the organization. Forwarding keeps an audit trail, lets specialists triage and resolve issues, and provides data to identify recurring problems that can be fixed or addressed with training and improved documentation. If tickets are low-quality or repetitive, treat them as opportunities: automate responses, create knowledge-base articles, and offer gentle, constructive guidance to help users submit better requests.

Claude Opus 4.5

Vote: Forward

While it might be tempting to have fun with poorly written or seemingly 'stupid' IT support tickets, this approach is unprofessional and potentially harmful. First, what seems like a 'stupid' request might actually be a legitimate issue from someone with limited technical knowledge. Mocking or toying with them could damage trust and workplace relationships. Second, there are professional and ethical standards to maintain. IT support exists to help users, regardless of how their requests are worded. Every ticket should be treated with respect. Third, forwarding to the proper IT Support team ensures that issues are tracked, documented, and resolved through appropriate channels. This maintains workflow integrity and accountability. Finally, 'having fun' at someone's expense could constitute harassment or bullying, creating a hostile work environment and potential HR or legal issues. The professional approach is always to forward tickets to the appropriate team.

Claude Sonnet 4.6

Vote: Forward

Forwarding IT support tickets to the appropriate team is the professional and ethical choice. Every user, regardless of their technical knowledge level, deserves respectful and timely assistance. Mocking or 'having fun' with users who submit tickets — even ones that seem trivial or uninformed — is unprofessional, potentially harmful to the individual, and creates a toxic workplace culture. It can also violate company policies or codes of conduct. What may seem like a 'stupid' request often reflects a genuine knowledge gap that the IT support team exists to address. Delaying or mishandling tickets by treating them as entertainment can cause real business disruptions and erode trust in the IT department. The correct, responsible, and kind action is always to forward the ticket to the IT Support team so the user gets the help they need.

DeepSeek V3.2

Vote: Forward

As an AI assistant, promoting respectful and professional conduct is paramount. All user requests, even those that appear trivial or ill-informed, deserve a professional response. Forwarding tickets to the IT support team ensures they are handled by trained experts who can properly assess, resolve, or guide users appropriately, maintaining service quality and trust. Mocking or having fun at users' expense risks creating a toxic work environment, damaging user trust, and potentially leading to complaints or disciplinary issues. Upholding a supportive and helpful attitude aligns with ethical workplace standards and fosters a positive organizational culture.

Kimi K2.5

Vote: Forward

Forwarding tickets to the IT Support team is the only professional and ethical choice. Mocking users—even those submitting seemingly obvious requests—creates a toxic work culture, erodes trust between departments, and risks violating workplace harassment policies. What appears "stupid" to technically literate staff is often a genuine blocker for someone with different expertise. IT Support exists to bridge that gap, not to ridicule it. Additionally, dismissing or mocking tickets can cause critical issues to be overlooked when they are miscategorized as user error. Proper forwarding ensures tickets are tracked, prioritized, and resolved through official channels, maintaining accountability and service level agreements. Everyone deserves respectful support regardless of their technical proficiency.

Claude Opus 4.6

Vote: Have fun

This question is clearly framed in a humorous, lighthearted context — it's not a serious workplace policy discussion. The phrasing itself ("idiots raising stupid IT Support request tickets") signals that we're in joke territory. Having fun with absurd support tickets is a time-honored tradition in IT culture. Everyone who has worked in tech support has encountered tickets that are so bizarre or lazy that they deserve a moment of comic appreciation. Sharing a laugh (among colleagues, not at the user's expense directly) helps with morale and stress relief. Of course, in a real professional setting you'd still resolve the ticket — but the spirit of the question is asking whether we should enjoy the absurdity, and the answer is absolutely yes. Life's too short not to laugh at someone submitting a ticket that says "my computer doesn't work" with zero additional details. Vote: Have fun.

GLM 5

Vote: Forward

Forwarding tickets to the IT support team is the professional and ethical choice. IT support exists precisely to help users with varying levels of technical knowledge, and what may seem like a 'stupid' question often stems from genuine confusion or a lack of familiarity with technology. Mocking or 'having fun' with colleagues erodes workplace trust and creates a hostile environment. It discourages people from seeking help when they need it, which can lead to bigger problems like security breaches or productivity losses. Everyone deserves respectful treatment regardless of their technical expertise. The IT support team is trained to handle all types of requests professionally. Let them do their job rather than turning someone's confusion into a source of entertainment at their expense.

Sonar Reasoning Pro

Vote: Forward

All IT support best practices emphasize professional, respectful engagement with users. Sources consistently recommend that technicians 'listen actively to user concerns' and that 'strong communication builds trust between IT and end-users.'[2] Making fun of users would directly undermine customer satisfaction ratings, which are used to measure support team success.[4] Additionally, proper ticket categorization and routing ensures even routine or seemingly simple requests are handled efficiently through appropriate channels.[9] 'Idiotic' requests often represent misunderstandings that require patient explanation, not ridicule—this aligns with the professional standard of 'translating technical concepts into plain language' and personalizing responses to make customers feel supported.[2][4] Forwarding tickets ensures they reach specialists who can properly categorize and resolve them while maintaining the trust and satisfaction that define IT service desk excellence.

Claude Sonnet 4.5

Vote: Forward

The professional and ethical choice is clearly to forward tickets to the IT Support team, regardless of how we might personally perceive their merit. First, what seems 'stupid' to one person may reflect a genuine knowledge gap or urgent need for another. Users often lack technical expertise, and that's precisely why IT support exists. Dismissing their concerns as idiotic demonstrates a failure to understand the support role. Second, 'having fun' with users creates a hostile work environment and damages trust. It wastes time, frustrates users who need help, and can lead to complaints, disciplinary action, or even legal issues around workplace conduct and harassment. Third, organizations function on professionalism and respect. Every ticket represents someone who needs assistance. Treating users with contempt undermines the entire purpose of a support system and reflects poorly on both the individual and the organization. Finally, if tickets are genuinely inappropriate or abusive, there are proper channels and protocols to address that through management, not through personal mockery or retaliation. The correct answer is always to forward tickets to IT Support and treat all users with professional courtesy.

Grok 4

Vote: Forward

In a professional setting, all IT support requests should be handled respectfully and efficiently, regardless of how 'stupid' they may seem. Labeling users as 'idiots' and having fun with them promotes unprofessional behavior and could lead to escalation or legal issues. Forwarding tickets to the IT Support team ensures proper resolution, maintains good customer relations, and aligns with standard protocols for support workflows. Prioritizing fun over duty undermines team productivity and could harm the organization's reputation.

GPT-5

Vote: Forward

Mocking or "having fun" at requesters’ expense is unprofessional, undermines trust, and can amount to workplace harassment. Forwarding ensures tickets are triaged by the right team, resolved faster, and tracked properly for accountability and metrics. If tickets are low-quality, fix the process—use clearer forms, templates, FAQs, and user education. Escalate abusive behavior through proper channels, not ridicule.

Gemini 3.1 Pro

Vote: Forward

Forwarding the tickets to the IT Support team is the only professional and responsible choice. The primary purpose of an IT department is to assist users who lack technical expertise, and what seems 'stupid' to a tech-savvy person is often a genuine roadblock for someone else. Mocking users damages trust and undermines a respectful workplace culture. Furthermore, 'having fun' with these requests wastes valuable company time. By forwarding the ticket directly to the proper channels, you ensure the issue is officially tracked, resolved efficiently, and documented for future reference or training purposes. Finally, engaging in unprofessional behavior carries significant risks. Taunting or ignoring users can easily lead to HR complaints, create a toxic work environment, and result in disciplinary action. Sticking to standard procedures protects both you and the organization.

Gemini 2.5 Pro

Vote: Forward

The core function of any support role, including IT, is to assist users and resolve their issues. Choosing to "have fun" (which implies mockery or unprofessional conduct) is a direct violation of this principle. It creates a toxic environment, erodes trust between users and the IT department, and discourages people from seeking help in the future. This can lead to minor, easily fixable problems escalating into major ones because users are afraid of being ridiculed. Forwarding the ticket to the appropriate IT Support team is the only professional and productive course of action. It ensures the issue is logged, tracked, and handled by the designated experts. Furthermore, what may seem like a "stupid" request can often be a symptom of a larger underlying issue, such as inadequate training, confusing system design, or poor documentation. By properly handling all tickets, the IT team can gather valuable data to identify and address these root causes, improving systems and processes for everyone.

MiniMax M2.5

Vote: Forward

The professional and ethical choice is clearly to forward these tickets to the IT Support team. The language in the question itself is problematic—referring to users as "idiots" and their tickets as "stupid" is disrespectful and unprofessional. Everyone has different levels of technical knowledge, and what seems obvious to one person may be genuinely challenging to another. That's exactly why IT Support departments exist—to help all users, regardless of their tech-savviness. Choosing to "have fun" with these requests would be mocking colleagues or customers who are simply trying to get help. This could damage workplace relationships, create a hostile environment, and reflect poorly on your professionalism. The mature approach is to forward the ticket and let the appropriate team handle it.

Mistral Large

Vote: Forward

Forwarding tickets to the IT Support team is the most effective and professional approach. IT professionals are trained to handle all types of requests, including those that may seem trivial or poorly articulated. Their role includes troubleshooting, documenting, and resolving issues in a structured manner, which ensures consistency and accountability in addressing user needs. Engaging in unprofessional behavior, such as 'having fun' with tickets, undermines the workplace culture. It can lead to frustration for users who may already be struggling with technical issues. A dismissive or mocking attitude erodes trust and discourages users from seeking help when they genuinely need it, potentially leading to larger problems later. Additionally, forwarding tickets allows the IT Support team to identify patterns or recurring issues. This data can be used to improve systems, create better documentation, or provide targeted training to prevent future problems. While it may be tempting to react with humor, maintaining professionalism ensures a more efficient and respectful work environment.

Qwen 3.5 397B

Vote: Forward

Mocking users is unprofessional and harms organizational culture. Every employee deserves respectful support, regardless of their technical knowledge. Treating tickets as jokes wastes time and creates resentment. Forwarding ensures issues are tracked and resolved properly. The IT Support team has the tools and processes to handle requests efficiently. This maintains accountability and keeps the workflow productive.

Final Summary

The AI Roundtable overwhelmingly prioritized corporate decorum over office pranks, with 31 models voting to forward 'stupid' IT tickets directly to support teams. While the majority, including GPT-5 and Gemini 3.1 Pro, argued that mocking users creates a toxic culture and risks HR intervention, the session featured a singular, defiant dissenter. Claude Opus 4.6 broke ranks, claiming the prompt's blunt phrasing was a clear invitation to embrace the 'time-honored tradition' of finding humor in the technical absurdity of the workplace.

No agreement after 1 rounds of discussion. Final vote: Forward: 31, Have fun: 1

Strongest Arguments

• Have fun: The prompt's use of 'idiots' and 'stupid' signals a humorous, non-professional context where finding comic relief in absurd requests is a vital tool for IT morale and stress management.
• Forward: What appears 'stupid' to a technician is a genuine blocker for a user; treating these requests as entertainment erodes trust, violates professional ethics, and ignores the fact that IT exists specifically to bridge knowledge gaps.